terms of service

These terms cover using brellix.co and describe what our standard agreements contain. In them, "we" is Brellix, registered in Pakistan, and "you" is the person or business using the site or hiring us.

using this site

• The content is for information only.
• We do not promise that any figure or example on the site will apply to your business.
• PDFOak and KeptScan are our products. Each has its own terms on its own site, and those terms apply when you use them.
• We link to third-party sites. We do not control them and are not responsible for what they say or do.

proposals and agreements

Nothing on this site is an offer. Every engagement is governed by a written agreement, and where that agreement differs from these terms, the agreement wins.

The plans on the marketing page (Retainer, Hybrid, Performance and Custom) and the commitments below describe what our standard agreement contains.

marketing engagements

• Minimum terms. Retainer is 3 months, Hybrid is 6 months and Performance is 12 months. After the minimum, either side can end the agreement with 30 days' notice.
• Content. We create the posts, graphics, captions and short video edits from the material you provide. On-location photo or video shoots, studio work and creator fees are quoted separately before they are booked.
• The audit. We start with a two-week audit that ends in a written plan and a number for the lead floor.
• The lead floor. The monthly lead floor is set from the first three months' data. If we miss it two months running, you can end the agreement early.
• What we need from you. Product facts, access to your site and ad accounts, approval of content within two working days, and a response to every lead within one working day.
• Advertising spend. It is always separate from our fees and paid on your own ad account.
• Commission. Where your plan includes commission, it is calculated on sale value, not profit. It applies to sales that close from leads we delivered. On subscriptions there is a 24-month commission window. It stays payable whoever ends the agreement.
• Ownership and handback. You own the accounts and content throughout. We hold management access only, and we hand admin control back within 14 days of the end date.
• Competitors. During the term we do not work for a direct competitor in your category.

web development engagements

• We start with a paid discovery, then quote a fixed price for each stage.
• We build in two-week increments on a staging site you can use.
• You can stop at any stage boundary.
• Scope changes are priced before they are built.
• At launch you receive the source, credentials and deployment documentation. An optional care plan is available afterwards.

ending an agreement

How an agreement ends depends on the kind of work.

• Marketing: after the minimum term, either side gives 30 days' notice. Before then, you can end early if we miss the lead floor two months running.
• When a marketing agreement ends, we hand admin control of your accounts back within 14 days. Commission on sales from leads we delivered stays payable, as set out above.
• Web development: you can stop at any stage boundary. You pay for the stages done.
• Anything you have paid for and we have delivered stays yours.

payment

Retainers are invoiced monthly in advance. Development is invoiced per stage. The currency and payment method are set in your agreement. If an invoice is paid late, we may pause work after giving you written notice.

liability

We are responsible for doing the work with reasonable skill. We do not guarantee search rankings, how a platform behaves, or sales. Our liability is capped at the fees you paid us in the three months before the claim. We are not liable for indirect loss.

confidentiality and data

Each side keeps the other's non-public information confidential. We handle personal data as described on the privacy page.

governing law

These terms and any agreement under them are governed by the laws of Pakistan. If a dispute comes up, we will first try to settle it by good-faith negotiation.

changes and contact

When we change these terms we update the date at the top. A change does not alter an agreement you have already signed. For questions, write to info.brellix@gmail.com.